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StarShade - Solar Screen Reviews - Customer Testimonials

Angie's List Reviews 

A RATED OVER 62 REVIEWS

Better Business Bureau Review

A PLUS RATED OVER 12 REVIEWS

Yelp

 

5 STAR RATED OVER 6 REVIEWS

Google Plus

 

5 STAR RATED OVER 6 REVIEWS

Jennifer J.  Schertz, TX 78154 - Screen Room

We had our back patio completely enclosed with screens to keep out bugs and the heat. From start to finish we have been very impressed with this company. They were the only company that contacted us back immediately after requesting a quote, and David came out immediately to see our back patio and give suggestions that would work within our budget. The pricing was more than fair and the customer service was great. We were very impressed with the professionalism of the installers and their attention to detail, and the finished product is amazing and more than we could have hoped for. If you are in the market for a screen/sun room look no more, this is an awesome company with great customer service and amazing products!

Jane G.  San Antonio, TX 78212 - Solar Screens
StarShade installed solar screens on my office building in order to reduce the heat and glare coming into my space. This was a great experience and made a huge difference in reducing the heat coming through the windows into my yoga studio. It also reduced the glare enough that I did not have to add exterior awnings or interior drapes. My windows are an unusual shape and quite large spanning two floors. SunShade was able to custom fit the screens to the shape of my windows. They have been in place for over two years now and I have had no problems with them at all. They look good from the exterior of the building. From the inside I still get light but without intense heat in the summer. I am sure it has reduced my electricity costs by reducing my air conditioning needs. I found the price very reasonable and the response time for me was very quick. I would highly recommend SunShade if you are having issues with heat or glare.

J.B.  Cibolo, TX 78108 - Solar Screens
Installed solar screens on every window of the house. Excellent experience.  The crew was on time and completed the service very quickly.  I subsequently had a few screens fall off the house during a very bad wind storm and they came to my home immediately upon notification and reinstalled them at no charge in accordance with the product warranty.

Ronay W.  San Antonio, TX 78251 - Solar Screens
Excellent service and workers!!!!

Marlene B.  Spring Branch, TX 78070 - Motorized Roller Shades
The provider did a great job measuring and installing an oversized sun shade and a year or so later the shade is working great. The job was done accurately and on time.  Very pleased with the sun shade and its operation.

Donald K.  San Antonio, TX 78238 - Motorized Roller Shades
Installed powered, retractable solar screens on two balconies on the 10th floor of a high rise. Measured and ordered the solar screens from the manufacturer.  We were the first in our high rise to order these screens and he brought a full crew to install.  They fit perfectly and all aspects were very professional.  Screens look good, operate as advertised.

Charles C.  Kerrville, TX 78028 - Motorized Roller Shades
Installed solar screen. Excellent.

James R.  Helotes, TX 78023 - Motorized Roller Shades
Measured, ordered and installed four large custom remote controlled motorized screens on my back porch. The space is very large, 20 feet wide with 12 foot ceiling. It took most of the day to install all four units, but the installers took their time to be sure the installation was done properly. There was a small problem with one of the mount boards sagged, I called to report the problem and within a day Star Shades had someone on site to fix the problem.  After that all is well.  The shades really help keep the back porch more comfortable in the hot San Antonio sun.

Stephanie S.  Boerne, TX 78006 - Motorized Roller Shades
Manufactured to size and installed automatic screens with remote control access. Everything was completed as promised. 10 months after installation, one of the screens was "catching" and not closing easily. I contacted the company and they sent someone out within 2 days and corrected the issue with no problems.

Susan E.  San Antonio, TX 78217 - Solar Screens
Installed custom designed solar screens on 3/4 of the windows in hte house. He suggested to not screen the windows on the east side of the house due to the shade in the morning from the house next door. This was a considerable savings and most appreciated.Beautiful job! It enhanced the exterior look as well as cut down on the electric bills in the Texas summer heat.

Sonya B.  Converse, TX 78109 - Solar Screens
I purchased my shades from Star Shade Solar Screens about a year ago for my new home and still am very satisfied with him. I would highly recommend them they are very professional, and customers are their high priority!!! Thank you Solar Shade for such a great experience!!!

Vivian C.  San Antonio, TX 78253 - Solar Screens
The entire staff of this company, including the owner, were all so polite and people of their word. All appointments made were met on time with us. They were so helpful and understanding to work with us financially. They made every effort to help us come up with a payment arrangement for all services rendered that was in our budget. When a storm hit our house a few years later, they honored the lifetime guarantee and replaced all damaged screens no questions asked at no charge to us. My husband and I would highly recommend this company in a heartbeat. They made us so happy to do business with them!

Medardo  G.  San Antonio, TX 78245 - Solar Screens
Star shade provided great service at a affordable price. I had my screens installed 2 years ago and they still look brand new. I have no complaints here!

 Tristina V.  Boerne, TX 78006 - Solar Screens
Recommend this company. Fast at quoting, friendly service, reasonable pricing, and quality work. 

Shirley L.  Schertz, TX 78154 - Solar Screens
Most excellent service!! Ill never use anyone else!

Carlye D. San Antonio, TX 78244 - Solar Screens
Just exceptional. From initial Angie's list request for services on Monday, July 6 -- David responded by telephone and email and came out that same day -- on Tuesday, July 7 Ryan came out to measure and on Thursday, July 9, Ryan installed -- beautiful work -- we are extremely pleased!

Andrea R. San Antonio, TX 78253 - Solar Screens - Retractable Screen Door
The word "amazing" is an overused term these days, but overall this had to be the best vendor/customer experience I've had in Texas. David Hunt is punctual, professional, knowledgeable, considerate, and very thorough. Everyone else in his company acted the same way. I've already seen benefits from having these screens installed on my home and the quality and "look" is first class. After this installation I also ordered a retractable screen door which was installed in February. I would highly recommend David's company to anyone who is seeking solutions in order to minimize the effects of the sun/heat on your home. I had tried several other methods over the past ten years and finally found this to be the best.

Erik M. San Antonio, TX 78249 - Solar Screens
nstalled 13 solar screens. The owner showed up to provide the quote and reinforced his high standards and professionalism of his crews. Fabrication seemed to go well and installation was quick while I was out at work. They were willing to work with my schedule for the quote and measurements, and actual installation was quick. He discussed potential delays due to the time of year and supply-demand issues with materials, but it didn't turn out to be an issue. I may have just gotten lucky with the size of the job. Prices were by square foot, so it could be a negotiation point if you have many large windows and don't need the fake pane/gridwork. I'm new to the area and never knew of solar screens before, but the final product appears to be of high quality and is performing as advertised. The solar load inside the house is noticeably reduced and the screens/frames appear durable enough to withstand many years and storms.

Dan S. San Antonio, TX 78245 - Solar Screens - Screen Room
We had our whole house fitted with the 90 percent sun blocking screens and our patio screens changed from 80 to 90 percent. David showed up on the scheduled date on time and ready to work. The screens were installed and patio rescreened quickly and professionally. We haven't had them long... about a week, but we can already physically feel a difference on the patio and at all our southern and western facing windows. I would most definitely recommend Starshade to anyone needing their screens replaced.

Robert C. Seguin, TX 78155 = Solar Screens
Starshade installed 90% reduction sun shade at my house. The entire process was first class.

Rober S San Antonio, TX 78258 - Solar Screens

Dave and his team were great to work with and I'm very pleased with the final product installed on my home.

Lara K. San Antonio, TX 78249 - Solar Screens
The solar screens saved us at least $75 to $80 during the summer months. Now we enjoy the sunlight without the heat!.

Jerry A. San Antonio, TX 78254 - Solar Screens
The team was great, delivered on everything they said they would do, very prompt and offered alternatives when I wasn't home. I would definitely recommend them for this service.

Rebecca H. San Antonio, TX 78254 - Solar Screens
They did a great job. Office staff & field installers were friendly and courteous. The screens look great and helped a lot with the heat.

Jane G  San Antonio, TX 78212 - Solar Screens
This was a great experience and made a huge difference in reducing the heat coming through the windows into my yoga studio. It also reduced the glare enough that I did not have to add exterior awnings or interior drapes. My windows are an unusual shape and quite large spanning two floors. SunShade was able to custom fit the screens to the shape of my windows. They have been in place for over two years now and I have had no problems with them at all. They look good from the exterior of the building. From the inside I still get light but without intense heat in the summer. I am sure it has reduced my electricity costs by reducing my air conditioning needs. I found the price very reasonable and the response time for me was very quick. I would highly recommend SunShade if you are having issues with heat or glare.

Paul H. New Braunels, TX 78130 - Solar Screens
Very professional job...no problems.

Ross Z. San Antonio, TX 78253 - Solar Screens
On time and work was good. Just what I expected.

Michael A.  Cibolo, TX 78108 - Solar Screens
I originally had the solar screens put on the back windows of our house fall of 2010, but then more recently decided to get some side windows taken care of as well. The product is excellent and the professionalism i.e. call back, appts kept, info given etc was top of the line. I was also given information on the rebates given by my local utility so didn't end up paying the approx cost of service noted. They were recommended to me by my real estate agent and I have since given their name out to others.

Kelly U.  LaVernia, TX 78121 - Solar Screens
We received the quote promptly and the work was performed exactly on time and as promised. The house looks great and we have already experienced the benefits of the glare and heat reduction. he whole experience was very professional and timely.

Rosemarie V.  Helotes, TX 78023 - Solar Screens
David from StarShade Solar came out to the house and provided me with an estimate for placing solar screens on all of our windows. We were considering covering only certain windows, and I was pleased that David seemed honest about saying that would be ok, and he did not try to oversell us doing all of the windows. We were offered a military discount, and in the end we did decide to cover all of the windows. Everything went well from start to finish. The screens were installed in one day, and we have not had a single problem with them. They have minimized the glare from the sun in our large rear windows, and the house seems to stay cooler. We would recommend StarShade to neighbors and friends

Robert B.  Universal City, TX 78148 - Solar Screens
Replace three original screens with solar screens. No problems from start to finish.

John M.  San Antonio, TX 78222 - Solar Screens
Called on 10/24/2013, spoke with David about some screen work. Short while later one of his appointment setters called back to clarify details , phone, address, etc . for work crew. Bright and early , per my request, they called and said they would be at residence in 30 minutes. Ha ! , more like 20 minues ,, can you say muy Pronto !. Anyway, two man crew showed at residence , took some measurements, old screen frames from front door and said they would be back in an hour or so . Sure enough within an hour they called and said on their way.

The screen work was actually a birthday present for our neighbors daughters' house, we were going in together on this so it worked out well for both. 
The crew showed and had the new screens in place in probably less than 20 minutes, and they look great with the house color. Mom picked the screen and frame color and did a good job to match. Mom also had them do an estimate for a side sliding door and will be getting back with them at a later date .
I , on the other hand will have them come out to my house sometime after the first of the year and re-do my entire house. I 've had solar screens on our house for at least the last 25 years, time for new ones.
In short , these guys were terrific. The work was on time, fast, good price ( I remember paying the same or near same price for my screens when first installed years ago ), nice clean fit and color matched well with house. 
Would I recommend these folks, in a heart beat. They may be in Cibilio, but they sure move when it comes to doing a job.
If you are in need of some solar screening ,, you cant go wrong with em.

Alice Z.  San Antonio, TX 78258 - Solar Screens - Screen Doors
He made solar screens for approximately 16 windows as well as made solar screen doors for three doors They were very prompt, courteous and did an excellent job. The boss came and did the measurements and gave me the price on the spot. It took several weeks from measurement to installation. The technician was very courteous, friendly and did a great job.

Stephen M.  San Antonio, TX 78232 - Solar Screens
They installed two solar screens on the front of my house. They did a good job. It worked out really well. It was not done correctly twice but they came out both times and fixed it. I was very impressed with their customer service and how they handled the situation. They were extremely professional. I was very pleased with their company, they made a mistake but fixed the mistake in a professional manner.

Kristi D. Cibolo, TX 78108 - Solar Screens
They did solar screens on my entire home. On the back of the house they made it so the screens sit off the window because I live on a golf course, it helps to protect the window. They did a wonderful job. They were very professional. They came over quickly, met with me and discussed what I needed. Everything they did was exactly what they said they would do, there were no surprises. I was very pleased with the service. I have recommended them to others.

Christopher B. Helotes, TX 78023 - Solar Screens
They provided and installed solar screens for our house. The quality of the service was good. I liked that they did what they said they would do and were on time. They did a great job.

Maxcine G. San Antonio, TX 78261 - Solar Screens
We were very pleased with their services. We felt like we got a good price and great service. They followed through on everything they said they would. We were impressed at how much time they took to understand exactly what we wanted and accommodated to our wants.

Andrew B. Cibolo, TX 78108 - Solar Screens
They were easy to work with. The quality of the screens is great and I have not had any problems. I would definitely recommend them. They were professional, did everything they said they would do and showed up on time.

Ingrid M. San Antonio, TX 78249 - Solar Screens
All appointments were on time and both the owner and installer were very helpful and friendly. The screens look great and seem to make the rooms feel cooler. We had them installed upon moving in so I cant say if our energy bill is less or not. The price was the same as was quoted. The largest screen was bent during transport and I was impressed that they took it back and repaired or replaced it. Some places would have just straightened it out the best they could and put it up anyway. The office staff was also friendly when I called. The process was very fast...just days from quote to install. I will definitely recommend them and use them again myself!

Susan D. Schertz, TX 78154 - Solar Screens
StarShade did a wonderful job. First of all, Mr. David Hunt responded the same day to my initial phone inquiry about the company's products. He also came within 24 hours to do an estimate in writing and give me advice about the products that would meet my needs. He actually advised me to do a less expensive option, which is great value for the money and exactly met my needs. His crew turned up within 36 hours to take my existing screens to their workshop and replace the screening material with UAV blocking screening. They were back within 2 business days as agreed. The new screens were professionally done and they took great care to not damage the frames, which were special items with tabs that could easily have been broken. The job was fast, efficient, professional and well-done.

The product worked so well that I subsequently ordered screens for the windows across the back on my house. These had to be done differently to fit the windows and fit in with the color scheme of the house. Again, the StarShade crew gave me good advice and did a quick, professional job that looks great and does exactly what I needed the product to do as regards privacy and heat reduction. The employees were all friendly and professional. I recommend StarShade and would do business with them again.

Anthony P. Schertz, TX 78154 - Solar Screens
They installed solar screens, and they did a good job.

Jean K. Cibolo, TX 78108 - Solar Screens
It went well. They helped us choose the appropriate screens, did a good job with the installation, and charged a very competitive price for the work.

Chris H. San Antonio, TX 78259 - Solar Screens
They did a great job with the installation.

Laurie R. Converse, TX 78109 - Solar Screens
Everything went well with the service. I have no problems with them whatsoever.

Linda C. Universal City, TX 78148 - Solar Sceens
They did a great job for me. David was very personable and professional, his team did excellent work, and I'm definitely satisfied with the results. I really appreciated that they worked with my schedule which can be restrictive at times.

Steven P. Cibolo, TX 78108 - Solar Screens
It went well. They were able to complete the work within a week, and the screens are doing well still.

Alice Z. San Antonio, TX 78258 - Solar Screens
StarShades was very responsive, explained the product well, and helped me decide on which types of screens to use. Furthermore, they were reasonably priced and did a very good job.

Karen L. San Antonio, TX 78240 - Solar Screens
It's been absolutely fantastic! StarShade was very responsive, installed the screens quickly, and we haven't had any problems. The screens have greatly reduced our air conditioning bills, too. Furthermore, the screens still look like new after two years of use.

J.B. San Antonio, TX 78250 - Solar Screens - Roller Shades
I read all the reviews and almost didn't call StarShade because they had some negative reviews in the past. But everything else indicated they would be the best choice. We had the same product previously on another house in another part of the state, and we wanted the same product. I contacted the manufacturer of the materials, and they told me StarShade was the only vendor in our area. So, despite the mixed reviews they had in the past, I called them.  David Hunt, the owner, came to our house to give us an estimate. His price was reasonable, he could get the job done in a short turn around time, and he knew his product. I asked him about those past negative reviews. He explained some issues in the past that had led to the unhappy customers, and he also told me what steps he had taken to insure those issues did not recur. I believed him and decided to buy from him. I am so glad I did. 
I researched other companies before deciding on StarShade, and I took estimates from 2 other companies. One didn't match up in quality to StarShade. The other had a considerably higher price and didn't even follow up with me the way StarShade did. For the quality and price, StarShade had everyone else beat for custom made solar screens. 
The first set of window screens that we ordered were ready within a few days, and Brian came to install them. Brian was very meticulous in his work and made sure I was happy before he left. When we ordered the roller shades, it took longer to get them in because StarShade had to order them from an out of state company. When they were ready, again, Brian came out to install them. He gave us some different options on how he could install the pull chain to control them. Again, he made sure we were completely satisfied before he left. Finally we got the last screen. Since it was outside the fence, Brian just came and installed it without our even having to meet with him. 
The products have worked great and have performed as promised and as we expected. We immediately noticed the difference in the amount of hot sunlight coming into the windows. Since this was our first summer here, I can't really comment on a difference in the utility bills. However, since we had the product before in a previous house, we knew they would make a difference. Shortly after we got our screens, we noticed some of our neighbors getting screens as well. They must have noticed how good ours looked. 
Vanessa in the office was great and kept us informed every step of the way, with the scheduling for measuring, installation, production progress, the billing, and the warranty information.
I would recommend StarShade to anyone who wants custom made solar screen products. They are a local company, and they give personalized service. They made me a very happy customer, and they made my house look great.

Marsha J. Converse, TX 78109 - Solar Screens
I called this company on 5/9/2012,spoke to David about getting an estimate on solar screens for my home. David informed me he could come out the same day to give me an estimate. He did arrive on time;-).He brought samples of his screens to get an idea of the kind and color. He was very friendly and knowledgeable of his products. He asked if I was military because they offer discounts. David gave me an estimate and advised his employees would be by on 5/10/2012 to do exact measurements. They did arrive as promised and they were also very friendly. That evening the receptionist called to set up installation appointment for 5/11/2012.They came again as promised installed the screens and left.The screens have made a drastic difference in the temperature inside my home.They are of quality material and they added beauty to my home.I am extremely satisfied with this company.

Leeza M. Schertz, TX 78154 - Solar Screens
They were on time, they did a good job. We were pleased with the service. The man who installed the screens was very nice. Their pricing was very competitive.